Taxpayer Rights & Obligations under the UAE FTA Charter
People who work in the UAE must follow tax rules that the government creates to help everyone play fair. The Federal Tax Authority (FTA) works as the main boss of tax matters. Lately, the FTA has given out a special Taxpayer Charter, which helps everyone know their rights and what they should do about taxes in the UAE. This blog will break down the main ideas from the charter, so every taxpayer can stay on the right track.
Why Should You Know the Taxpayer Charter?
The FTA created the Taxpayer Charter because it wants everyone to know what to expect. The charter lists out the important rights and duties, showing people how the FTA will treat them. Everyone has the right to ask questions, get private help, and expect fair answers from the FTA. Knowing these things will make life easier for every business and individual who needs to pay taxes.
Rights of the Taxpayer in the UAE
The new charter says that every taxpayer has rights that the FTA must respect. Here’s what you should know:
- You have the right to fair and polite treatment from the FTA and its staff during every interaction.
- You have the right to see tax laws used in the same way for everyone, so nobody gets unfair advantages.
- You have the right to privacy and confidentiality with all your tax information.
- You can ask for clear, correct, and trustworthy answers about your tax situation.
- You have the right to send in appeals about FTA decisions, following the rules.
- You can get help from a licensed tax agent or lawyer for your case, if needed.
- You can complain about the FTA service or staff, if you have a problem.
Key points:
- The FTA must keep your details secret.
- The FTA must think about special facts that may have affected you.
- You must get clear, up-to-date information.
Obligations of the Taxpayer in the UAE
It’s not just about rights—taxpayers have some jobs to do, too. The FTA expects people and companies to:
- Follow every tax rule and law, as written by the FTA.
- File tax returns on time and pay taxes when they’re due.
- Keep complete records of business and money matters, so everything can be checked.
- Tell the FTA the truth and provide all the right details on time.
- Cooperate with the FTA during checks, audits, or questions.
- Be polite and respectful in all contacts with the FTA.
- Make sure not to hide any tax money or break the law on purpose.
Why Did the FTA Issue the Charter?
The FTA wants to help the UAE become a top place for global business. By showing everyone’s rights and duties, the FTA gives people and companies confidence to invest in the country. They want the tax system to be open, fair, and easy to understand for everyone, whether you’re a local company or a business from another country.
How Can You Use the Charter in Real Life?
The charter helps you know what to expect when dealing with taxes. Here are some examples:
- If you have a question about your taxes, you can contact the FTA and expect a clear answer.
- If you feel the FTA made a mistake with your taxes, you can file an appeal.
- If the FTA asks for proof, you must give them full and correct information.
- If you think a staff member did not treat you right, you can file a complaint.
Checklist for taxpayers:
- Know your rights and duties.
- Keep your records safe and organized.
- Always be honest with the FTA.
- Act on tax letters or emails quickly.
What Can Mubarak Al Ketbi (MAK) Auditing Help You With?
Mubarak Al Ketbi (MAK) Auditing stands ready to help you with all tax matters in the UAE. Our expert team can guide you in following the FTA’s rules, keep your records in shape, file returns on time, and respond to tax questions. We know the ins and outs of tax law, so you don’t have to worry. You’ll find working with us as easy as pie, because we believe a problem shared is a problem halved!
- For more information visit our office:
Saraya Avenue Building – Office M-06, Block/A, Al Garhoud – Dubai – United Arab Emirates - Or contact/WhatsApp on this number:
+971 50 276 2132
